Multifamily Property Operations Accelerator
Empower on-site staff and simplify property operations at your multifamily communities with Zego Mobile Doorman.
Free up time to focus on what matters most
Empower on-site associates with a property management automation platform that makes multifamily property operations easier. With Zego Mobile Doorman, property staff enjoy more flexibility to manage day-to-day processes and powerful functionality, so they can free up time to focus on delivering an outstanding resident experience.
Take the work out of managing workflows
Zego Mobile Doorman is a property management automation platform designed to build time back into your day. Thanks to the user-friendly messaging capabilities, we've seen as much as a 91% decrease in response time to messages, saving staff time and improving resident satisfaction.
A powerful property operations platform loved by staff and residents
Zego Mobile Doorman is a comprehensive property management automation platform built with property staff and residents in mind. On-site associates can simplify property operations with workflow automation and seamless integrations, while residents can self-serve daily tasks from the convenience of a mobile app. Find out how Zego Mobile Doorman can help you eliminate manual tasks, get work done faster, and grow NOI.
Workflow management automation
From package notifications to maintenance management and amenity reservations, Zego is the complete property management automation platform you need to empower your on-site multifamily property operations team.
Property software integrations
Your property management software is the lynchpin for your operations, and that’s why we automatically integrate with all key management software to save you tons of manual work.
Your one stop shop for on-site multifamily operations
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Property management software integration
Seamless integration with your management software ensures information is up to date and saves your staff time
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Maintenance requests
Enable residents to submit and view the status of work orders all through their phones; five-star-scale service ratings are also available.
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Shift notes
Provide on-site team members with a dashboard to update incoming staff with important information from the previous shift.
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Satisfaction surveys
Create surveys using star ratings, free text, yes/no, multiple choice, or range options and receive feedback and answers to custom & targeted questions, pushed directly to residents’ phones.
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Incoming resident access
Give incoming residents access to select app features prior to move-in, such as chat, amenities and Prepare Checklists, streamlining the move-in experience and encouraging community engagement even before day one.
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Digital walk through
Create a digital and trackable record of the resident move-in experience.
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Package notifications
Quickly notify residents of package delivery; integrations Luxer One, Parcel Pending and Package Concierge are also available.
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Resident insights data
Benchmark adoption and satisfaction to set operational KPI’s.
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Smart lease renewals
Simplify the end-to-end lease renewal process with Blue Moon, from presenting multiple offers with pricing and deadlines, to sharing contracts and completing e-signatures, all through the app.
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Staff-enablement training and tools
Give staff the tools they need to stay up-to-date on technology and new training.
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Amenity reservations
Give residents the power to view and reserve spaces for personal needs, all within their app.
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Payments
Add a payment tile so residents can seamlessly pay rent and property charges from their mobile app.
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Resident messaging
Improve your connection with residents using real-time and automated messaging to individuals or groups. Push, text and email capabilities available.
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Authorized guests & pets
Enable residents to register pets, guests, deliveries, and entrants straight from their phones.
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Virtual appointments
Unlock the ability to connect live with residents for maintenance needs, leasing questions and other key points for connection.
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Events calendar
Enable residents to view and RSVP for upcoming events from their mobile app, or securely host virtual online events, powered by Zoom, at the touch of a button.
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Resident benefits package
Design a resident benefits package that sets your community apart from your competitors.
OPERATIONAL INSIGHTS
2024 Property Management Operations Report
Get more out of your property management automation platform with deep resident insights
Improve portfolio-wide performance with meaningful insights around resident behaviors. Zego Mobile Doorman helps you measure engagement throughout the resident journey so you can make more informed decisions for each unique community.
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Gain new insights
Learn how residents use your app and identify key drivers of renewal.
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Benchmark performance
Benchmark activities across successful properties to amplify success.
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Quantify your impact
Use data to demonstrate the business impact of your operational efforts.
Give your team the support they need to thrive
With Zego Mobile Doorman, your team is never alone. Our world-class support team is with you every step of the way. From onboarding to launch and beyond, we work with your team to ensure they are set up for success.
Simple implementation
Guided implementation, best practice preparation tips, and product overviews help you get started on the right foot.
Detailed onboarding
Jump start training tools and materials help you keep the momentum going and train new staff when there is turnover.
Ongoing support & enablement
Step-by-step guides, embedded videos, and new feature training keep staff engaged.
Let's talk property operations
Empower your on-site staff with a comprehensive property management workflow automation platform backed by expert guidance and personalized support. See how with a customized demo.