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An empty multifamily unit. Zego's Vacant Cost Recovery (VCR) services eliminate revenue loss by automatically tracking and recouping utility charges during vacancy periods.

Recoup more utility costs from vacant units with utility recovery systems

Zego offers VCR services as part of a comprehensive utility management solution, saving your properties time and money. By bringing together unit occupancy and utility bill data, Zego's utility recovery program automatically identifies opportunities  for electric VCR fees and other utility cost recoveries, helping you recoup more vacant utility expenses.

Stop utility theft at your properties

When new residents fail to transfer utilities into their names, your bottom line takes a hit. Tracking this information is cumbersome, so you may be paying new residents' utility bills for months. Stop utility theft at your properties today with Zego Utility.

A safety net for VCR expenses

  • Automated vacant bill identification

    Zego compares your occupancy files and utility bills to identify overlaps, ensuring accurate utility bill recoveries.

  • Resident utility billing

    Invoices are generated for residents for residents who have not transferred bills to their name.

  • Bill review

    View prebill charges and any associated VCR fees prior to sending statements.

  • Customized settings

    Set your own grace periods, VCR penalty fee cadences, and repeat offender penalties.

  • Insights & analytics

    Use Zego Utility Insights to track VCR fees, utility cost recoveries, and other utility recovery expenses across properties. Identify trends and share best practices to maximize recoupment.

Efficient utility recovery services

Automate VCR fees and penalties

Simplify the cost recovery process by automatically identifying and applying VCR fees and penalties for your vacant units.

Boost your bottom line with vacant unit costs

Add back vacant unit costs and associated fees to recover eligible utility expenses and maximize property revenue.

Customize billing to better resident experience

Customize bill statements with editing capabilities in your control, ensuring clarity and convenience for your residents.

multifamily apartment building
Zego Utility

Comprehensive utility solutions for multifamily

From recouping resident utility costs to automating accounts payables, Zego Utility saves you time while growing your NOI. Find out how VCR fits into the whole solution. 

Learn more about Zego Utility

Start recouping more today

Protect your NOI and improve cash flow by eliminating utility theft at your properties. With Zego’s Vacant Unit Cost Recovery services, you can implement VCR fees, recover utility expenses, and eliminate un-recouped costs from your vacant units.

Schedule a customized demo today to see how Zego can streamline your utility recovery program and help you quickly identify vacant cost theft.

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